Services
yWorks provides a wide range of services that include consulting, integration help,
technical support, coaching, and on-site training for all of our products.
In addition, yWorks is fully capable of successfully facilitating and implementing
all aspects of the planning and realization of your software projects.
Consulting
yWorks delivers consulting skills in the area of diagram visualization, as well as expert coaching and on-site training for our products, to ensure that the projects of our customers are fully supported. Courses are specifically designed on an individual basis to meet the unique needs of our customers and conveniently, these are delivered at their offices.
For further information regarding how you too can benefit from yWorks' considerable consulting experience, please send an email to contact@yWorks.com.
Technical Support
yWorks offers our customers the option of extending product licenses to form a subscription
package.
The subscription package includes the license for the product and for a one year
period incorporates all upgrades and new versions of the licensed software, special
support services such as technical answers and advices, bug fixes, and workarounds.
At the end of this period, our customers will be given the opportunity to
renew the subscription for a renewal fee.
For further information regarding our support service, please see the Subscription section of our general business terms and conditions.
Projects
yWorks accepts both projects and special development orders that are related to
our range of products.
This also includes integration help and customization of the yFiles class library
to meet specific needs of our customers.
For further information, please send an email to contact@yWorks.com.
I have to say that we are very pleased with the tailored version of yEd.
It does exactly what we want it to do and produces the quality graphics we need.
It has been a pleasure doing business with yWorks!
Drew Mackie, Drew Mackie Associates
