Check out our getting started with yFiles for HTML page.Take me there
Assistance at all levels
At yWorks, we deliver great software. We also provide extensive documentation. But because our products are so powerful and versatile, most users will have questions at some point. That’s what our awesome support is for! Customers and evaluators are welcome to reach out to our core developers.
We provide extensive, sophisticated resources for working with our SDK and to solving problems on your own.Show me
If the documentation doesn’t answer your question, or you need a head start, we provide e-mail support and expert services right from the source. Don’t be shy!Show me
The Developer’s Guide describes the library’s concepts and explains how functionality is provided by the classes and interfaces.
You’ll also learn about the graph layout algorithms and their options and settings.
The detailed API documentation for the classes and interfaces of the diagramming library provides clear help for working with yFiles. It is available as HTML pages, and can also be integrated directly into many IDEs.
The yWorks Knowledge Base contains short, product-specific technical articles written by our core engineers that answer frequently asked questions.
Source code demoswww.yworks.com/demos
Explore over 250 interactive demos that showcase some of the yFiles features and use cases. You can run a live version of most demos directly in your browser (created with yFiles for HTML). The source code of all demos can be built onto your own projects. It is part of the yFiles product package and also available at GitHub.Interactive demos
The yWorks YouTube channel features numerous helpful videos about yFiles. Take your first steps with yFiles, explore new features, discover advanced techniques, or get to know different layout options.
We regularly add new videos – so give us a follow!
yWorks regularly offers free webinars, geared toward yFiles newcomers as well as expert users. We introduce new features and layouts, demonstrate live coding, share tips for working with the SDK, and show the benefits of graph visualization for various use cases. You’re also welcome to browse our collection of recorded webinars.yWorks webinars
If you ever get stuck, our excellent e-mail support is ready to help! All requests are answered directly by our core developers, because they can assist you most efficiently.
Working with a versatile product can sometimes pose a challenge, so don’t hold back if you need advice. That’s what support is for.
By the way: Evaluators have access to the customer center, too.
Let’s work together
To narrow the issue down as quickly as possible, please provide as many details as you can. Be sure to include these essentials:
Here is a helpful article on how to write good support requests.
Thank you very much for your prompt help and great support. The framework is impressive and we will definitely continue to use it.Dirk Stoermer, ATLAS.ti
Choose your next step!
Access these detailed resources and make the most of our SDK.
Get individual support and expert services, right from the source.
Try yFiles – and our high-quality support – free of charge.
Why, how, what? —Just ask the diagramming experts!
Our team is happy to advise you – no strings attached. Let's talk about your project and find the perfect solution for your needs!
Your message has been sent.
Your request could not be sent. Please reload the page and try again.
If the problem persists, please report the error to email@example.com.