yWorks services

yWorks services

Assistance when you need it

As the diagramming experts, we offer a comprehensive range of services. From software support to training courses – everything you need to work successfully with data structures, complex algorithms, and advanced data visualization.
We provide webinars, online seminars, coaching sessions, technical support, workshops, consulting services, project reviews, code reviews, coding, migration, and more.

Consulting

Get in touch with us if you need expert help with your yFiles related projects. We offer professional consulting services related to the yFiles library that can address specific problems and tasks in a custom-fit manner.
yFiles experts can help you, if you...

need to get started really quickly, because of that very narrow time frame to create a first proof of concept.
simply prefer an agile approach where an external consultancy can help your team to "hit the ground running" and become productive in no time.
want competent guidance on essential topics such as how to connect to your specific setup of data sources, or how to design the user interaction so that your application is a snap to use.
seek hands-on advice on development tools, or which third-party frameworks and services you should use and how.
need migration help from another diagramming solution or some obsolete technology.
feel that that last little bit of expert knowledge would help you get even more out of the yFiles library, debug that one insistent problem, identify that weak spot in your application, or find possible room for improvements, be it performance / features / usability (or just a code cleanup and refactoring to increase maintainability of your code base).

These are just a few situations where your project can benefit from yFiles expert knowledge.
If your project's requirements also call for individual consulting, be it short-term or long-term, then let's talk about it.

Workshops

If you are looking for competent guidance for your team on any yFiles topics, we can help you and show them in a workshop how to master yFiles concepts and yFiles API.

Webinars

In our webinars series, we present the latest news on our products and tools, show how to work with them, give hands-on advice how to make full use of the functionality, answer your questions.
Join the next webinar and learn from the experts!

Any questions?

Ask our Customer Success Team!

We’re here for you – no matter whether you need technical support, are thinking about a license, or want to provide feedback.

Email: hello@yworks.com
Phone: +49 7071 9709050
Get in touch

Technical support

Coding

We do development work related to our yFiles products. Benefit from yFiles expert knowledge when our yFiles experts help you with your specific software project.

Code review

In a code review we can help you get even more out of the yFiles library: help debug that one insistent problem, identify that weak spot in your application, or find possible room for improvements, be it performance / features / usability. Or just help you with a code cleanup and refactoring to increase maintainability of your code base.

Migration

If you need help migrating from another diagramming solution or some obsolete technology to the modern, versatile and extensive yFiles diagramming software components, we can help you.

Maintenance and support subscription

We offer our customers the option of extending product licenses to form a subscription package.
The subscription package includes the license for the product and for a one year period incorporates all upgrades and new versions of the licensed software, special support services such as technical answers and advices, bug fixes, and workarounds.
At the end of the subscription period, our customers will be given the opportunity to renew the subscription for a renewal fee.

Email support

Support for our products is email based and provided by the same engineers that actually build the products, so you get first-class help from the yFiles experts.

The email support ist available through our customer center or at support [at] yworks.com.

Why, how, what? —
Just ask the diagramming experts!

Our team is happy to advise you – no strings attached. Let's talk about your project and find the perfect solution for your needs!

E-mail: hello@yworks.com

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