Assistance when you need itAs the diagramming experts, we offer a comprehensive range of services. From software support to training courses – everything you need to work successfully with data structures, complex algorithms, and advanced data visualization.
We provide webinars, online seminars, coaching sessions, technical support, workshops, consulting services, project reviews, code reviews, coding, migration, and more.
Get in touch with us if you need expert help with your yFiles related projects.
We offer professional consulting services related to the yFiles library that
can address specific problems and tasks in a custom-fit manner.
yFiles experts can help you, if you...
These are just a few situations where your project can benefit from yFiles expert knowledge.
If your project's requirements also call for individual consulting, be it short-term or long-term, then let's talk about it.
If you are looking for competent guidance for your team on any yFiles topics, we can help you and show them in a workshop how to master yFiles concepts and yFiles API.
In our webinars series, we present the latest news on our products and tools, show how to work with them, give hands-on
advice how to make full use of the functionality, answer your questions.
Join the next webinar and learn from the experts!
Ask our Customer Success Team!
We’re here for you – no matter whether you need technical support, are thinking about a license, or want to provide feedback.
Phone: +49 7071 9709050
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We do development work related to our yFiles products. Benefit from yFiles expert knowledge when our yFiles experts help you with your specific software project.
In a code review we can help you get even more out of the yFiles library: help debug that one insistent problem, identify that weak spot in your application, or find possible room for improvements, be it performance / features / usability. Or just help you with a code cleanup and refactoring to increase maintainability of your code base.
If you need help migrating from another diagramming solution or some obsolete technology to the modern, versatile and extensive yFiles diagramming software components, we can help you.
Maintenance and support subscription
We offer our customers the option of extending product licenses to form a subscription package.
The subscription package includes the license for the product and for a one year period incorporates all upgrades and new versions of the licensed software, special support services such as technical answers and advices, bug fixes, and workarounds.
At the end of the subscription period, our customers will be given the opportunity to renew the subscription for a renewal fee.
Support for our products is email based and provided by the same engineers that actually build the products, so you get first-class help from the yFiles experts.
The email support ist available through our customer center or at support [at] yworks.com.
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Our team is happy to advise you – no strings attached. Let's talk about your project and find the perfect solution for your needs!
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